Privacy

Privacy Policy

CRELLIN Property Services collects only the information needed to respond to enquiries, prepare quotations, arrange and complete work, issue invoices and maintain customer records.

Information we collect

This may include your name, telephone number, email address, property address, postcode, enquiry details, photographs, job records, quotation and invoice information, and correspondence with us.

How we use information

We use information to provide requested services, communicate with you, manage bookings and payments, maintain business and accounting records, improve our services and meet legal obligations.

Lawful basis

We generally process information because it is necessary to respond to your request, perform a contract, meet legal obligations or pursue legitimate business interests.

Sharing and storage

Information may be handled by trusted service providers used for hosting, email delivery, cloud email and business administration. We do not sell personal information.

Retention

Records are retained only for as long as reasonably needed for service, accounting, insurance and legal purposes.

Your rights

You may ask for access, correction or deletion of your personal information where applicable. Contact [email protected] or call 07468 895957.

Last updated: 5 August 2026.